Practice Policies

Emergencies:
During non-business hours we will refer you to our local Emergency department or primary care physician.

Cancellations/Missed Appointments:
Dr. Craddock does not double book or over book. Our office has a minimum 24 hour cancellation policy. If this is not possible, please call us as early as possible. Please cancel Monday appointments the previous Friday. Failing to cancel an appointment in advance may result in a charge for the missed appointment.

Scheduling:
Appointments are scheduled back to back. The doctor does not have the freedom to spend additional time with a patient who arrives late.

Payment:
Payment is requested and expected at the time service is provided. Payment can be made by credit card, check or cash.

Returned Checks:
A fee of $45.00 will be applied to each returned check.

Insurance(s):
Dr. Craddock does not participate with any insurance carrier, Workers’ Compensation or Medicare. Our office will provide you with a statement that you can submit to your carrier for reimbursement. Note to TRICARE beneficiaries, we are a “non-authorized” provider.